Physician-led molecular diagnostics with built-in clinical support
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How to order & provider resources

A simple, streamlined process from order to results — with the forms and support you need at every step.

Ordering Process

5 steps from order to result.

Step 1

Pre-Test Consult

Before your specimen is collected, our clinical team reviews your patient’s documentation to confirm clinical appropriateness. This step protects your reimbursement and reduces payer declination before testing begins.

Step 2

Complete the requisition

Download and complete the test requisition form , selecting the tests you need for your patient.

Step 3

Collect the specimen

Use a Consultative Genomics collection kit and follow the included specimen instructions.

Step 4

Ship to the lab

Place the specimen and requisition in the provided packaging and send it with the prepaid label.

Step 5

Receive results

Results are delivered securely online, with clinical documentation and Pre-Test Consult support from our team.

What comes with your result

Results are not returned as raw data alone. Every report includes a physician overread by our molecular pathologist and clinical PharmD recommendations for medication selection, dosing, or treatment adjustments related to the findings.

Downloads & Resources

Everything you need to get started.

Forms and guides for ordering and submitting specimens.

Test Requisition Form

The form to order testing and submit patient, billing, and specimen details.

Download PDF

Specimen Collection Guide

Step-by-step collection, labeling, and handling instructions by specimen type.

Request from our team

Sample Report

See an example of the clear, decision-ready reports your practice will receive.

Request from our team
Specimen & Shipping

Submitting a specimen.

Follow these steps to make sure your specimen arrives ready for testing. Detailed, kit-specific instructions are included with every collection kit.

  • Label each specimen with the patient's full name and date of birth.
  • Include the completed test requisition form with every specimen.
  • Use the Consultative Genomics collection kit and packaging provided for the specimen type.
  • Seal the specimen securely and apply the prepaid return shipping label.
  • Ship promptly following the kit instructions to preserve sample integrity.

Prepaid shipping

Every collection kit includes prepaid return packaging and a shipping label — no cost or account setup required on your end.

Turnaround

Infectious Disease (PCR) results are typically returned within about two hours of receipt; Pharmacogenetics (PGx) within one to two days.

Questions on a specimen?

Our team can help with collection, handling, or shipping questions — reach out any time .

Request collection kits

Need supplies? Tell us what your practice needs and we’ll ship collection kits and packaging to you.

We are here for you

Ready to place your first order?

Download the requisition form or speak with our team to get your practice set up.